For easy communication and accurate shipping information Allegro requires online customers to create an account.

To stay up-to-date on your order we recommend creating your account using an email you check regularly.

We offer free in-store pick-up at our Evanston and Barrington locations. If an item from your order is in-stock at the opposite location we will transfer the item to your pick-up location for you. Orders must be picked-up within 30 days once they are ready for pick-up. After 30 days orders will be refunded to store credit.

If you purchased an item listed as out of stock, special order only, we will place your order with the manufacturer and follow-up via email with the estimated timeline for your item within 2-3 business days. Timelines are subject to change. Any in-stock items included in your order will ship immediately.

Allegro accepts all major credit cards, apple pay, and shop pay. Find us on the Shop app!

Allegro ships all domestic orders via USPS

Standard shipping is free on all domestic orders over $100 and $9.95 on all domestic orders under $100.

International rates and carriers vary by location. Customs fees and duties are the responsibility of the customer. 

We are a small staff handling a high volume of orders. Allow up to 3 business days for your order to be processed.

Standard shipping typically takes 3-6 business days for delivery within the contiguous US. Orders ship Tuesday-Friday.

Allegro is not responsible for USPS shipping delays, or packages misdelivered due to incorrect address information.

Tracking information will be sent via email once your order is packed. Double check spam and junk folders!

Tracking information isn't always real time. USPS may delay updating tracking. Rest assured your order is on the way.

Packages may be marked Delivered when they are Out for Delivery. Allow 3 additional business days for delivery.

Please be sure to include accurate and complete address information at checkout to ensure successful delivery.

Contact us at orders@allegrodanceboutique.com if you have questions about your tracking or delivery.

If you're package is late, or lost we recommend following the these steps:

If your order is running late or has been marked delivered, but did not arrive, allow 2-3 more business days for delivery.

Confirm the address details provided for your order were correct.

Contact your local post office.

If your local post office is not able to help, file a Missing Mail Search Request using your tracking number here.

For efficiency and accuracy, Allegro requires that customers handle their own claims with USPS.

Because lost packages are the fault of the shipping carrier, not Allegro, we cannot always guarantee replacements orders. Please contact us at orders@allegrodanceboutique.com to we can help as much as possible with lost or stolen orders. We know how frustrating this can be, especially when you need your pointe shoes.

We currently ship to Australia, Canada, Europe, Hong Kong, Mexico, New Zealand, and Singapore.

Please contact orders@allegrodanceboutique.com for shipping outside of the listed options.

International orders that include special order items will be shipped once the order is complete.

International orders are not eligible for return or exchange.

Any import duties, taxes, VAT, handling or brokerage fees, or customs clearance charges, due at the time of delivery are the sole responsibility of the receiving customer. We do not collect these fees beforehand and suggest you understand the anticipated fees and process for clearance in your location. Packing slips for international customers will not be marked as a gift or with altered prices.

Certain items cannot be shipped internationally, including but not limited to:

Oversize Bags, balance boards, foot stretchers, yoga wheels, massage sticks, and tutu hangers.

Information on return policies and processes can be found here.